Ultrawave service department cleans up on customer focus

Ultrawave have recently restructured our service department to ensure that customers continue to receive excellent after sales service. With ever more Ultrawave ultrasonic cleaning systems being sold, an increase in the focus on after sales service and maintenance is becoming increasingly important.

We design, manufacture and test all our ultrasonic cleaners in house, allowing an extensive after sales and customer support service. The service department carries out exacting maintenance on units both in and out of the warranty period and are always able to advise the customer on exactly what work needs to be done.

To compliment this, we now offer a programme of service contracts to ensure that the customer's ultrasonics are always working at optimum efficiency. Service contracts can be tailored to specific needs and include both maintenance programs and regular validation testing. Servicing and validation can be carried out on site or units can be returned to Ultrawave. As an ISO9001 company, Ultrawave will carry out all servicing and repairs to the most exacting standards.

In order to find out more about service and maintenance, or to enquire about establishing a service contract for your machine contact the Ultrawave service department on 0845 330 4238 or service@ultrawave.co.uk.