Ultrawave is committed to supplying ultrasonic cleaning equipment of the highest quality. However, on rare occasions, it is possible that ultrasonic cleaners may not meet the expectations of our customers. Should this occur, we aim to address and rectify any problems you may have with Ultrawave ultrasonic cleaning equipment quickly and effectively.
Sometimes it is possible to rectify any issues over the telephone. Our dedicated After Sales Team may be able to troubleshoot your problem remotely, thus causing minimal disruption.
Contact our After Sales department on:
Tel: +44 (0)845 330 4238 Email: firstname.lastname@example.org
Please have to hand your model and serial number together with information on the problem prior to contacting us. The serial number of your Ultrawave ultrasonic equipment can be found on a label on the back of the machine.
Product Return Form
If you are returning a product to Ultrawave, please complete the Product Returns Form which can be downloaded from this website and return your product, ensuring it is suitably packaged to:
Ultrawave After Sales Department Ultrawave Ltd Eastgate Business Park Wentloog Avenue Cardiff CF3 2EY UK
Download here: Ultrawave Product Return form
ISO13485 accredited, ISO9001 accredited
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